Knoxville Moving Reviews

The guys that coordinated my move went above and beyond expectations. They were extremely efficient and professional. They took a situation that was stressful to me and made it great Will definitely use the company for furniture moves Would highly recommend .

JR and Chris too care of me. Quick, careful, friendly. Great job!

Very polite and hard workers! Got us moved in a very timely manner with nothing broken. I highly recommend them!

They were fast at loading, but actually too fast. There were things that were not ready to go on truck and things that did not go on truck. They seemed a bit pushy about loading and getting on the road. So some things did not go on truck that were supposed to and some things went on the truck that were not supposed to. So now I have to spend more to ship up some important things that did not go on truck and the person up there needs to spend money to ship down here some important things that were not supposed to go on truck. At the end they forgot to unload my grandfather clock weights and had to drop them off in the morning after their hotel stay. They did not knock on door or call if they had, the things that were put on the truck that were not supposed to be could have gone back down. The other person could have met the truck right off the interstate to get them. I do recommend this company, the only thing was the office person said one thing but the workers just did their own thing as fast as they could and did not pay attention to what was told to them about what went and what stayed. The workers even got into a tiff amongst themselves during the unload. We had someone picking up a rental car for the trip up and the workers on the truck didn't want to wait the time for them to get back with it so we could arrive when they did to the location. They went ahead of everyone and then complained that nobody was at the destination address when they got there. More stars if we didn't have all the issues to deal with now and during the move.

What can I say about Buster’s Box and their team! One word - PHENOMENAL. Riley, Josh, and Jordan were on time and moved us out of our 3br home into our 4br home in 3 HOURS. I’ve never had that experience before. All my items were safe and packed securely. These guys also are great to chat and just have conversation with. Very thankful for them, and will be using them exclusively for all my moving needs.

Michael and his team consistently demonstrated exceptional professionalism. Their punctuality and meticulous handling of our belongings, including the safe, were greatly appreciated.

These guys are great ! They unloaded a full 53 ft semi truck in less than 2 days . In the rain , and cold ,did everything we asked of them ! Well worth the price ,I felt safe and secure letting them handle my valuables ! They will definitely get my business again !

Great attention to detail! Very thorough, including asking questions instead of assuming (huge perk)! Efficiency is not even a question with this company. They arrived at 0930, packed a 3 bedroom house by 1230, and was unloaded at new location by 1530. The movers had great attention to detail, wrapped everything for protection, and caused VERY MINIMAL paint transference when unloading into our new home. Would 100% recommend to anyone looking for a mover that you can trust. AND THEY BREAKDOWN/REASSEMBLE BUNKBEDS! WHICH AT LEAST SAVED ME HOURS LOL

I highly recommend Buster’s Box’s Moving. After a weekend snowstorm, Michael and Matthew still showed up ready to work and helped me move out without any issues. They were professional and efficient. Their positive attitude and teamwork made a stressful situation so much easier. I truly appreciate their help and would absolutely use this company again.

What a wonderful group of people, everyone I talked to and all the movers that helped me out was a 10 out of 10. They helped me in a desperate time and did the most fantastic job. I will recommend them to anyone.

This company was awesome!!!! They were very professional and got me moved really quick. I would highly recommend them to anyone who looking to move.

The thought of moving was stressful until I contacted Busters boxes. They made a long distance move so easy and the group of guys were so friendly and helpful. I cannot recommend them enough. Thank you for everything 🙏🏻

We have used Buster's Box's Moving several times now. The process is easy to book. They show up on time. The movers are always respectful, move quickly, and are responsive. Great business, and the cost is reasonable.

We had such a great experience with this moving company. They helped us move a client out of his 3,000 sq ft home at the very last minute, and they were patient, professional, and truly went the extra mile. They even brought in an extra mover and another truck to make sure everything got done on time. Communication was great the whole way through. We’d definitely use them again!

I searched multiple moving companies for a local move and settled on Buster's Box's based on the local owner, Michael, working to accommodate my schedule and providing fair pricing. The four young men that arrived for the move, over two days, were exceptional. Hard working, professional, respectful, and careful with our possessions. I would rate this crew as one of the top moving crews in my experience (and I've moved a lot over the decades). Top rate experience and I will call Buster's Box's for my next move or for any of the other services they provide. Strongly recommend.

Moving is stressful and this is universal, regardless of the situation. We recently moved to a new house and Buster’s took exceptional care of us. These folks are top notch from start to finish. Amazing and thorough communication from the onset. The movers arrived on time, almost to the precise minute. They gave a window between 9 and 9:30am, the back of the truck was open at 9:16. My only regret is that I did not get a picture with Jordan and Matt. These two individuals are the absolute epitome of professionalism and dedication to their craft. They did not stop moving from the moment the truck arrive at the first house and pulled out at the new house. Jordan and Matt tool exceptional care of all our belongings. This was my second time using Buster’s and if I need to ever move again, they will be my first and only phone call. Thank you for making our move as worry free as possible. Give Buster’s a try and I know you will be as happy as we were.

The team from Buster’s Boxes was polite, efficient, and easy to work with. Michael was so great to fit my move into their schedule on very short notice! A great experience!

My first experience with movers! They were able to send three guys out same day to help me move. I was highly impressed and would absolutely recommend these guys anyone including friends and family. Super friendly, efficient, and excellent!

The crew that came to move my things was very professional and very personable. I appreciate that they took their time and caring for my stuff, but also we’re conscious of my budget in time to move everything. You took a great deal off of my plate moving into my new home. Thank you for the help and would recommend them to anybody else if you’re looking for a local move.

Very professional movers - they worked with me when I needed more time on moving day. They take very good care of your furniture and are hard working…they get the job done very fast. I was like wow! They had my very large and very thick and heavy queen size bed taken down and already in the truck before I knew it! If you want reliable, dependable and hard working movers, choose Michael and his crew!

The guys that moved us were nice and careful but extremely slow. That turned a simple 2 hour move of half a truck’s worth of items into almost a 5 hour move that tripled our quote from 300-400 for the move to almost 900.00 for a simple half a truck move! So just FYI whatever you are quoted from this company just plan on double or tripping it for an ACTUAL cost for your move.

So where do I begin! We all know a move can be a nightmare. From the initial call all the way to the end was an amazing experience. For those that want more detail…. I called needing same week services to move things that wouldn’t fit in my new home to a storage facility. The owner answered the call and spent a lot of time giving me the quote and included helpful information. The guys that showed up were great! They wrapped everything very thoroughly and loaded in good timing. Unfortunately, I rented a storage unit that I had never seen. We got there after they closed, the unit was infested with spiders and had holes in it leading to the outside! I was horrified. While I was trying to get some resolve with the company the mover called his boss who OFFERED to store my things overnight for a discounted rate. On top of that, he went out of his way to schedule to deliver the following day in between other moves he had scheduled. I highly recommend this company and will use them in the future!!!

The movers I had previously scheduled called late the night before moving and cancelled. I called Michael with Buster’s Box’s at 9:30 - at night! Not only did he answer but with no notice he was able to get a crew of three together for 11:00am the following morning! These guys are awesome! Professional, polite, fast and cared for our stuff like it was their own!!!

They arrived promptly and moved my furniture quickly and with care. The two associates were polite, professional and friendly. Will definitely use them again when and if that time comes.

Such a great experience! Great communication and they were very swift moving me out of my apartment and quickly unloaded after a long distance move. I would recommend them to anyone in the area!

I had 3 movers Thade, Cody and Hannah. They were incredibly professional and very cheerful. My tv stand ended up falling apart and they put it back together for me. I’ve used goufon and 3 men and a truck before but this company and employees are 5 star all the way.

Hardworking, thoughtful, and friendly are the words that come to mind when I think of my experience with this moving crew. They arrived before time scheduled and were ready to get the job done. Consistently offering help with other tasks. I am a single middle aged woman and I appreciate the professionalism and warm disposition of these young men tackling this extremely impossible job for me. They worked diligently and did not even take a break. I am so glad I chose this company to help me. Although moving may be stressful there presence and careful attention put me at ease with minimal incident. Thank you guys for your hard work and kindness shown to me during this process. 💜

Buster's team was outstanding! They responded to a call for immediate assistance to transfer a load from a moving truck that had broken down on the road. They were prompt, efficient and polite. They reloaded a replacement truck far better than the original loaders at the point of origin and the load arrived undamaged. Buster's really made a difference on a day when nothing was going right. It was amazing how their consideration for the troubles we were having and their pride in doing a good job made a difference for us on a long tiring day.

Highly recommend!! The day we moved it was pouring rain, but Michael and his team still arrived on time and were very friendly and professional. Great communication all the way around including speaking with Hannah while getting our estimate. Thanks again!!

I honestly could not have asked for better service. I was so stressed about my move and had never used a moving company before. These guys were the best, and I will 100% use them again in the future and will recommend them to all friends and family. They were always extremely responsive from my very first call, provided insight on how the moving process works so I knew what to expect, worked with my availability and changing moving dates, and provided a quote prior to the service. They ended up completing the job quicker than expected, so the final amount was actually under the quoted amount. The two guys were EXTREMELY kind, polite, beyond helpful, and I would honestly call it legendary service. I wish I had asked for the individuals' names who were my movers: I would request them again. But I'm confident anyone you get with this company will be great. Thank you Buster's!

They did a good job with safely moving my belongings and personality wise Michael was great. However, they arrived an hour late and this was a relatively simple move that was estimated to take 2-4 hours and ended up taking 6 hours. A bit disappointed by that but overall would recommend.

They worked really hard, very respectful, had great attitudes! Rates were affordable. Placed all furniture where needed and set it up. One suggestion, might be to get pictures or come out to see how big of a truck is needed other than that, would we recommend them!

The team who moved our very full house was so respectful and friendly! And all of my furniture arrived in good condition and they reassembled items for us. I also appreciated how easy it was to book time online, with several text and email confirmations leading up to the day.

I recommend using any other company than this one. When I made the reservations, it was for 9am -10am arrival time but the movers showed up 3.5 hours late. I had to call the person scheduling moves, who said he knew that they would be that late but must have forgotten to tell me that he really meant the arrival time would be around 12 pm (they arrived even later at 12:45pm anyway) and forgot to update the contract paperwork, the confirmation emails, and text message confirmations that all said 9 -10 am arrival time. The movers were nice but very young, untrained, and did not know how to use any moving equipment. My furniture was thrown into the back of a huge truck and during the move-in, multiple pieces were scratched/ripped/damaged. The movers did not arrive at our destination until very late in the evening and we moved my things in while it was dark and raining. The walls of my new home were scratched and the paint was damaged all along the stairs. I've had to repair it all myself. This company may charge less than others, but the unprofessionalism displayed by everyone working there makes using this company to help you move a very bad decision.

I would recommend this company for any move you are making, be it across town or across country. They loaded our belongings at the time they said they would and the unload was a good experience for us. The men were very respectful and I was impressed that they ask were did " we " want certain items placed. They were great guys to work with. We would definitely use them again with no reservations.

Moving is stressful but I had the best experience with Buster's. Michael was easy to work with while scheduling and the rates are competitive/reasonable. The guys showed up with a great energy - they were polite, timely, hard-working, and professional but also I appreciated how they all got along with each other. Wish I had found Buster's sooner!

What a great moving experience. Movers were extremely professional and courteous. Very respectful and careful. Hooked everything up after delivering. Not one thing was broken or scratched. They were extremely careful coming into the house as it all had been freshly painted. No paint scuffs or mishaps even with some of the bulky furniture and tight corners. Pricing was extremely fair. Highly recommend for local moving.

The two guys were hired by my out of state movers. They showed up on time and with a great attitude. They worked their tails off and were very polite! I would definitely recommend the movers for any job you have. So glad they were here to help unload my trucks!

If I could leave more than 5 stars I would. After Fox moving cancelled on my fiancé and I Saturday at 4 pm (when the arrival time was 1-5a) and then stopped responding about rescheduling we called Busters and they got us scheduled the very next day which was a Sunday at that. Austin and Tyler came out and did a phenomenal job and the pricing is some of the best I’ve seen for any moving company. Without them we would have been stranded with no way to move to our new place. So if you have a chance to use a moving company I highly recommend this one.

I cannot say enough how much me and my partner are pleased with Buster’s Box’s! We haven’t used a moving service before now so we didn’t know what to expect, but we are completely impressed with the 2 guys that moved our belongings. Everything was handled with care and consideration. They were so quick about the whole process as well! In my opinion they are fairly priced, and I would dare say that they should charge more lol. I feel like I gained two friends and will absolutely use them should I need to in the future. I can’t say anything about any other moving company in the Knoxville area, but I can bet that they won’t be as good as Buster’s is. Thank you so much again!

I used Buster's to move a dining room suite I purchased. They were responsive when I first reached out, asked appropriate questions to provide a precise quote, were easy to schedule and did a great job communicating the day of the move. The team was excellent and very careful with the furniture. I will definitely use them again and 100% recommend!

This is the only 2nd time using movers but I have to say I was extremely satisfied with the care Michael and Julio took to move very heavy furniture from our rental to our new home. We are a bit older and moving things upstairs, especially heavy things is not safe. We needed them on a certain day and they were prompt with the time, and didn't stop until they were done! They were so professional and careful with not only our furniture but our walls while maneuvering around tight corners and a stair case. I can't say enough good things about this company and the people that work there!

Buster's Box's Moving was amazing. I had booked a different moving company through uhaul to help me upload my moving truck. After spending the previous day loading the truck and only running on 2 hours of sleep, my fiance and I drove 13 hours to our new place. The mover that we booked never showed and left us in a bind. I called Busters Box's Moving and Michael said he would be able to help my the following morning. His crew was already booked on another job so Michael and his brother came and unloaded our truck. I cant say enough great things about them. They were both beyond friendly and very professional. They made quick work of unloading the truck but took great care to ensure nothing was damaged. To anyone who is in need of amazing movers in the Knoxville area, I would highly recommend Busters Box's Movers. If I'm ever in need of moving services again, I will not think twice about using them!

This guy was great! I needed last minute movers because mine backed out. I called this company the day before the move and Michael was willing to help and squeezed me into his schedule. Unfortunately, it snowed which delayed the entire day thanks to the snow on the roads. However, Michael kept me updated all day and reassured me he would show up and get the job done. When he and his team arrived, they were quick, professional, and down to earth. I also noticed they took care in handling my boxes which I appreciated. It only took them an hour to load and a little under an hour to unload a one bedroom apartment. The rate was very affordable too as I was expecting to pay much more (especially since I was booked last minute), but Michael was very understanding and down to earth. Even with the delay, I would recommend them 10/10. Thanks, guys!

We have hired 10 different moving companies over the last several years and Buster's Box's Moving has been by far the best we have ever worked with. They were professional and extremely careful with our belongings as well as our home. They also had to travel a long distance from Knoxville to help us move and did so gladly. Great group of guys. I highly recommend them to anyone!

I asked them over for a quote to move something very large and heavy, and they came in ready to move it. We agreed on a price and off they went. I warned them it was not going to be easy, but they had confidence. They struggled a bit as I suspected they would, but they got it done. Great job!

Michael and his team were very helpful! He was very flexible with the scheduling due to us not having a secure timeframe for our moving truck. We had a 26" trailer full from a cross country move, and they were able to move everything. Including our 900lb safe! We would definitely recommend his services and would use him again.

I called busters box moving a day before I needed their services. Although they had appointments already set they were able to squeeze me in for unloading of a full moving truck. The guys showed up on time, we’re extremely friendly and moved all of my belongings into the house without hitting a single wall or damaging any of my stuff. As someone being new to the area, I would recommend this company for your moving needs any day of the week. Update...... I called the guys back a couple weeks later for junk removal from the basement. Michael showed up with truck and trailer ready to work. They filled up the trailer with everything that I wanted out In a timely manner and for a good price.

Michael and his team did an outstanding job helping us with our move the week before Christmas. They took great care of our items and were very timely. There was some slight damage that happened to one of our desks, it happens. Michael went above and beyond making sure that we were made whole. If you are needing help with a move support a small business and give Michael a call!

Michael helped me with last minute notice and for a great price. He was very responsive and helpful. He and his coworker unloaded the truck very quickly and gently. Michael was very kind to my mother and I; we will definitely be using him for our next move. I 100% recommend him!